FAQs
FAQs
Q: How much experience does each barber have?
A: Every Get Cut employee is a licensed barber in the state of NY and has also gone through our own training program.
Q: How far do you travel?
A: We are based in New York NY, and service the mediate NY area. For events outside of the NY area please inquire via info@getcuts.com or call us at 212.301.0580
Q: What if I’m not happy with the service?
A: We offer 100% refunds to unsatisfied customers because we want you to be happy. No questions asked.
Q: Is Get Cuts insured & bonded?
A: Yes, Get Cuts Inc. is fully insured & bonded.
Q: Can I book my appointments in advance?
A: Yes, Get Cuts Scheduling system online makes the process seamless and efficient. Just click on BOOK NOW and pick your time and date whereafter our team will contact you.
Q: Do we clean up the hair after the haircut?
A:Yes, Get Cuts brings in our own portable barber chair along with a drop cloth and just in case a portable vacuum. No mess ever.
Q: What is your cancellation policy?
A: If you’d like to cancel your appointment please contact us within 24 hours of your service for a full refund.
Q: Event Cancellation Policy?
A: If you booked a private event with Get Cuts for either weddings, corporate or special events; any last minute cancellation while our team is en route or on-site will be charged the full rate. Any cancellations within 24 hours will be refunded the full amount.